Privacy Policy
A legal disclaimer
Effective Date: 28 May 2025
At Celara Aurum, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [www.celaraaurum.com] and use our services.
1. Information We Collect
We may collect the following types of personal information when you use our site:
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Personal Identification Information: Name, email address, phone number, postal address.
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Booking Information: Details related to your stay or experiences booked through our site.
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Payment Information: When you make payments, we use secure third-party payment processors; we do not store your payment details.
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Usage Data: Information about how you use our website, including IP address, browser type, and pages visited, collected via cookies and tracking technologies.
2. How We Use Your Information
We use the information we collect to:
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Provide, manage, and personalize our services and bookings.
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Communicate with you, including sending booking confirmations, updates, and marketing offers (with your consent).
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Improve our website, services, and customer experience.
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Comply with legal obligations.
3. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. Cookies help us understand website traffic and customize content. You can control cookies through your browser settings.
4. How We Protect Your Information
We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Sharing Your Information
We do not sell or rent your personal information. We may share information with trusted third parties who assist us in operating our website and services, such as payment processors and marketing platforms, under confidentiality agreements.
6. Your Rights
You have the right to:
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Access, update, or delete your personal information.
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Opt-out of marketing communications at any time.
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Request a copy of your data held by us.